Research on India understands that you are concerned regarding the process through which information about you is being used/shared/stored. By visiting Research on India, you hereby accept the practices described below:
1. What information do we gather?
We collect and store a very limited amount of data and personal information necessary to process your account, and to operate and improve our services. You can be assured that your information is fully protected. Your individual and personal data will not be distributed except as stated herein.
We will retain information you may have requested us to remove if, in our discretion, retention of the information is necessary to resolve disputes, troubleshoot problems, or to enforce the Terms of Services agreement. Furthermore, your information is never completely removed from our databases due to technical and legal constraints. Please find below the types of information that we gather:
Email: We may collect and store your email address when you provide it to us at the time of registration. The email address is used as a unique username so that we may easily identify you in our records and you may be uniquely identified online by other users as well.
Name: We collect and store your name when you provide it to us at the time of registration. The name is required so that we may identify you properly and respectfully.
Postal Address: We collect and store your shipping/postal address at the time of ordering products from Research on India. The addresses are used to ship the orders (in case of postal delivery) at the correct location and also to store them in the user’s address book for future convenience. The postal address can also be used for billing purposes.
Phone Number: We may collect your phone number at the time of registration and will only use it in a rare emergency when we may need to contact you over the phone, such as a billing query when processing your order, or if we suspect that someone may be using your account fraudulently. We may collect your mobile phone number towards enabling services for your mobile device
Password: We collect and store your password at the time of registration so that you may access your account securely.
Feedback: We may collect any feedback, suggestions, and information that you may provide to us, including information about your preferences.
2. How do we use the information we collect about you?
The information collected is used for the following purposes:
Improve and enhance our content and product offerings, marketing and promotional efforts
Provide the services that you have requested,
Respond to your queries, resolve disputes, troubleshoot problems, and enforce our Terms of Services agreement
Analyze the site usage and customize our website's content, layout and services
Auditing, research and analysis to operate and improve Research on India’s technologies and services
We strongly recommend that you keep your password confidential and secure at all times. As per Research on India’s Terms of Services agreement, you acknowledge and agree that you are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you acknowledge and agree that you are entirely responsible for any and all activities that occur under your account. We strongly recommend that you change your password at regular intervals. There will be no communication by Research on India over the phone confirming/asking for your password. If you are ever contacted by someone claiming to be an employee, requesting for your personal billing information or password, please do not give out any such information, and report the incident to us immediately with as much detail as possible, and we will investigate the matter.
CREDIT CARD INFORMATION
We do not store any credit card information of the subscriber. When a subscriber carries out any transaction with Research on India, he/she is redirected to the third-party website where the person is required to fill in his/her corresponding credit card details. After the transaction is completed with the third-party website, you will get a confirmation page showing the status of the transaction. Research on India does not have any control over the information available on those websites and does not take any responsibility for the misuse of the credit card information provided by the subscriber to the third party.
We receive and store certain types of information whenever you interact with us. For example, we use "cookies" similar to many web sites and we obtain certain kinds of information when you access Research on India’s website through your web browser.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide certain features. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of the site's best and updated features, and we recommend that you leave them turned on.
3. How do we ensure your security?
When you create your Research on India account, you choose a private password for yourself. Be sure to keep your password confidential, safe, and secure. If someone knows your password, they have access to your account and your personal information, and you will be held responsible for their activities. If you feel that your password is no longer private and confidential, be sure to change it, or send us a request to change your password. If you feel that an unauthorized person has accessed your account, contact Research on India immediately. To ensure that you have properly logged out of your account, be sure to close your browser window after every session is over, especially on public computers, such as those found in libraries, schools and cyber-cafes.
Research on India uses the latest and up-to-date electronic and physical security measures to protect against loss, misuse, and alteration of the data under our control. Your personal and confidential information resides in a database on a server that is not directly accessible from the Internet. Our servers are heavily guarded, and located behind multiple hardware and software firewalls. Backups of your data are taken on a daily basis. Access to your personal information is password protected and limited to staff members who are authorized to use your personal information for business and administrative purposes. Research on India is always investigating new techniques to ensure stronger data protection.
Research on India will not rent, share, sell, or otherwise disclose your personal data to any third party sources, except for law enforcement purposes, as stated in the Research on India Terms of Services agreement. Research on India may disclose information about its users to law enforcement officers or others, in the good faith and belief that such disclosure is reasonably necessary to:
Respond to subpoenas, court orders, judicial proceedings, or other legal processes
Enforce our Terms of Services agreement
Respond to claims that any document, text, or other material violates the rights of third-parties
Protect the rights, property, or personal safety of Research on India, its users, or the general public
No one from Research on India will ever call you and ask for your password
4. How can you correct inaccuracies in the information?
You can help Research on India maintain the accuracy of your personal information by:
Notifying us when you change your name, address, phone number, e-mail address, or your newsletter preferences
Update your information from the My Account page
Contacting us at any time via our Contact Us page
5. How do we handle changes to this policy?